Whether our call is ‘Debbie we’ve found a new awesome hospitality legend, please help us secure them quickly’ or ‘Debbie, I think we’ve employed a bunny boiler and we’ve had to lock ourselves in the office, please send help’ we can rely on ice-cool and calm HR superhero Debbie doing just what we need super fast and super professionally. Debbie is both lovely and awesome all rolled up into one epic package of HR deliciousness. Engage her now before she’s too busy!
Mark Cribb, Founder of Urban Guild

 

THE PROBLEM

What a journey it has been working with Mark and the team at Urban Guild over the last 10 years. As a traditionally fast-paced industry, and owner Mark’s entrepreneurship that means he’s always looking for the next venture to add to his growing empire, they certainly know how to keep us on our toes.

As a quick moving and expanding business, Urban Guild has faced many challenges over the years, most recently being the COVID-19 pandemic, and have needed our expertise to navigate these successfully.

THE SOLUTION

As part of our outsourced HR services for Urban Guild, we provide HR advice, administration and payroll services. When a new venue acquisition appears, it’s also all hands-on deck to ensure everything is set up for all the new staff being hired.

While Debbie still works closely with Mark, he has become less hands on so the team at Streetwise HR has taken over and now works alongside the senior team and managers on all day to day people matters.

It is no secret that anyone in hospitality was knocked sideways by the COVID-19 pandemic and Urban were sadly no exception. We worked with them throughout this period and remained flexible and commercial in our advice and approach in order to support the necessary recovery plan.

Not only do the Streetwise HR team look after Urban Guild’s HR to help keep our local, friendly and huggable Urban venues in business, we also help by frequenting their bars and restaurants as much as possible!

OUTSOURCING YOUR HR NEEDS

If you're looking to outsource your HR or simply need some one-off advice, Streetwise HR is here to help. Our HR experts have years of experience in all aspects of human resources, from leadership training and culture development to recruitment and compliance. To speak to one of our team about your HR needs, please don’t hesitate to get in touch today on 0844 682 7488.

 

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